Privacy policy

Contact Details:
www.luvrili.com
Dr. Kuyperlaan 14
3445CL Woerden

WhatsApp: +31 (0)6 5313 6944
Email: info@luvrili.com

Personal data we process
Luvrili processes your personal data because you use our services and/or because you provide this data to us yourself.

Below is an overview of the personal data we process:
– First and last name
– Gender
– Date of birth
– Address details
– Telephone number
– Email address
– IP address
– Bank account number

Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have parental or guardian consent. However, we cannot verify if a visitor is over 16. We recommend that parents be involved in their children's online activities to prevent the collection of data about children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us via info@luvrili.com, and we will delete this information.

The purpose and legal basis for processing personal data
Luvrili processes your personal data for the following purposes:
– Handling your payment
– Sending our newsletter and/or promotional material
– Being able to call or email you if necessary to perform our services
– Informing you about changes to our services and products
– Offering you the possibility to create an account
– Delivering goods and services to you
– Luvrili also processes personal data if we are legally required to do so, such as information we need for our tax return.

How long we retain personal data
Luvrili does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We keep your information as long as you are our client. This means we keep your customer profile until you indicate that you no longer wish to use our services. If you notify us, we will also consider this a request to forget your data. Based on applicable administrative obligations, we must retain invoices containing your personal data, so we will keep this data for as long as the relevant period lasts. However, our employees no longer have access to your customer profile and documents we created in response to your request.

Sharing personal data with third parties
Luvrili does not sell your data to third parties and will only provide it if this is necessary to fulfill our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we sign a processing agreement to ensure the same level of security and confidentiality of your data. Luvrili remains responsible for these processes.

Cookies or similar technologies we use
Luvrili only uses technical and functional cookies, as well as analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone during your first visit to this website. The cookies we use are necessary for the proper functioning of the website and for your convenience. They ensure that the website works properly and remember your preferences. We can also optimize our website with these cookies. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete previously stored information through your browser settings.

Viewing, modifying, or deleting data
You have the right to view, correct, or delete your personal data. In addition, you have the right to withdraw your consent for data processing or object to the processing of your personal data by Luvrili, and you have the right to data portability. This means you can request us to send the personal data we have of you to you or another organization of your choice in a computer file.

You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data to info@luvrili.com.

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, please black out your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

Luvrili would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data
Luvrili takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes. If you believe that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@luvrili.com.